518 James Street | Suite 240 | Syracuse, New York 13203 | Phone: (315) 478-2453 | Fax: (315) 425-8917

Housing Programs:

Onondaga County

Centralized Intake Department (CID):

Entry point for Community Residence, Intensive Apartment Program, and Single Room Occupancy (SRO). Mental health diagnosis required for most CNYS housing programs and Single Point of Access (SPOA) form required for all programs. SPOA must be completed and received by CID prior to scheduling an appointment. Intakes may be done off-site to meet consumer needs. Download SPOA and fax to CID at (315) 214-3205.


Supported Housing

Supported Housing Programs assist individuals with a primary mental health diagnosis or dual diagnosis (MH/SA) to obtain independent apartment living within the community by providing individualized levels of support based on consumer need. Supports include assistance with housing set up, communication with landlords, financial sources, and treatment teams. Consumers are not subject to outside program attendance or length of stay requirements.

These programs are designed for individuals who are presently underserved within the community and to assist in maintaining housing through support and advocacy. SPOA application required for all programs, and a transition from homelessness is required for some programs. Proof of mental health diagnosis or other disability also required prior to scheduling an intake appointment. 

Supported Housing I: Assists adults with a mental health diagnosis in obtaining secure housing within the community and provides supportive services as needed.

Supported Housing II: Designed to transition consumers from long-term care at state psychiatric facilities. Referrals open to state facilities only.

Housing First: Works in conjunction with ACT team to provide housing. Referrals open to ACT team only.

Recovery Permanent Supported Housing Program (RPSHP): Assists adults with a documented disability in locating housing within the community. Program provides case management as needed and requires a transition from homelessness as defined by U.S. Department of Housing and Urban Development (HUD).  Referrals are taken from the Coordinated Entry List.


Residential Housing

Intensive Apartment Program

Serves individuals with a mental health diagnosis or dual diagnosis (MH/SA). Program includes individualized service plans. Clients are required to participate in appropriate programming. Two bedroom apartments accommodate adults with children. Residential specialists work 1:1 to assist with activities of daily living and provide individualized services in 11 rehabilitative areas.

SPOA, mental health diagnosis and Physician's Authorization required. Substance abuse diagnosis is not required. Access through Centralized Intake Department (CID).

Catherine Street Apartments (Supportive Single Room Occupancy: SP-SRO)

Catherine Street Apartments consists of 30 Mental Health apartments, of which five are treatment units, as part of our IAP (Intensive Apartment Program).  These treatment units are for individuals who meet New York State Office of Mental Health SMI (severe mental illness) criteria.  Residents meet with staff daily to develop goals around rehabilitation/recovery resulting from measurable needs due to mental illness.  Twenty-five SP-SRO (Supportive Single Room Occupancy) apartments are available for individuals who meet NYS Office of Mental Health SMI (severe mental illness) criteria.  Basic case management and recovery support is provided through this program.  Referrals to Catherine Street Apartments will come from SPOA, Supportive Housing, Hutchings Psychiatric Center, state-operated community residences, state forensic institutions, prisons, local hospitals, jails, parole, probation, families, self, and other community-based organizations.

Catherine Street also offers 20 affordable apartments, 10 one-bedroom and 10-two bedroom.  All apartments are Section 8 housing.  Leasing is done by Christopher Community and an income requirement of 60% Aggregate Median Income (AMI) or lower is necessary.  In addition to the application, Christopher Community requires the following documentation:

  • Birth Certificate
  • Social Security Card
  • Photo ID
  • Award letter(s) showing benefits income
  • Proof of employment income (if applicable)
  • Bank statements for checking/savings/assets

Applications are available by calling 315.424.1821. Please submit completed applications to dbrne@christopher-community.org.

Community Residence Single Room Occupancy (CR-SRO)

Long-term, dormitory-style housing for adults with serious mental illness (SMI) or Axis I diagnosis. Residences staffed 24/7 with secure reception areas. On-site staff provides services including medication self-administration assistance, crisis intervention, skills coaching to build activities for daily living, person-centered recovery opportunities, and social and recreational events. Meals and snacks are provided, if desired. Laundry rooms, TV lounges, and game rooms available. Consumers encouraged to further independent living skills and may transition to less supportive housing, but no limit exists for length of stay. Residents eligible for SSI Level II Benefits. SPOA required.  Access through Centralized Intake Department (CID).


Program links three homes to create a service complex. Provides all SRO services previously described and is located adjacent to a city bus stop. The backyard landscape was designed in conjunction with the SUNY College of Environmental Design and Forestry's Center for Design Research to add a workable garden and comfortable leisure space. Garden Design for CNY Services Group Residence.


Constructed by CNYS, this residence offers all SRO services previously described. Residence located on a large lot with ample green space.


Provides all SRO services previously described. Located on a large corner lot.


Constructed by CNYS, this residence offers all SRO services previously described but is designed with a private apartment structure. All rooms contain kitchen facilities and private bathrooms.

Susan's Place

Community based apartment program serving those diagnosed with mental health and other disabilities who are transitioning out of homelessness as defined by the NYS Office of Housing and Urban Development (HUD). Collaborative program with NYS Office of Mental Health overseeing a portion of apartments reserved for those with mental health issues and HUD regulating the portion open to women (only) with other disabilities. Some capability to serve women with dependent children under the HUD portion.

Program provides case management and a curriculum based on skill building and goal setting.

Download Susan's Place brochure.

Welch Terrace

Residential opportunity for consumers with HIV-related disabilities owned by Welch Terrace Housing Development Fund, Inc. Management and program services provided by CNYS. One bedroom apartments may accommodate more than one person. Units with kitchen, living room and bath designed for persons with physical disabilities. Secure environment offers support services for promotion of a healthy lifestyle without drug or alcohol dependency. Referrals may be made through area service providers. Contact: (315) 422-5611 for more information or application.